Markee User Types

Hosts

  • Can create & manage spaces, broadcast and manage video chats, and invite users.
  • Typically Hosts users are critical team members like sales teams, support teams, or managers.

Guests

  • Guests can use tools like video chats, text chat and the collaborative spaces, but cannot create or manage spaces.
  • Typically Guests are your customers and/or your community members that do not require special permissions.
  • Guests are counted by registered users on your site that log into your Markee during a billable month. Users that don't engage with your site within a billable month are counted as inactive and are not billed or subtracted from your plan.

Temporary Users

  • Users that are not registered to your site that create temporary accounts on your Markee.
  • Typically Temporary Users are prospective customers, low touch point relationships, and users with no need for long-term asynchronous communications.
  • Temporary Guests can use tools like video chats, text chat and the collaborative spaces, but cannot create or manage spaces. These accounts are removed after 24 hours and their data will not stay linked to a specific user login.