June 7, 2021

3 mins read

How To Lead Your Team in a Hybrid World

Like it or not, many businesses are slowly starting to make the shift back to the office. The methods, strategies, and tools they use, however, have, in many cases, changed permanently. Hybrid work has become the norm, with many workers planning to continue working from home full-time and others coming into the office on only a part-time basis. What does managing that hybrid team look like--and how can you adapt your management strategies to offer your employees a higher degree of success?

Hybrid office space

Create a Solid Communication Plan

As many workers move back to the office environment, it becomes easier to accidentally exclude workers who aren't coming in for physical meetings and chats in the break room or around the water cooler. In order to ensure that all members of the team feel equal (lookin’ at you, millennials…) and have equal access to the resources they need, you must have a solid internal communications plan in place that will ensure that everyone can easily access relevant information and stay up to date. Here’s a shocker: Markee can help you do that! By making use of our templated spaces, you can build out the exact communication system you need to ensure everyone is in the know and on the same page.

Remember, with the hybrid model, many of your virtual workers may be working at a different pace or at different times than your in-person workers. After all, employee work/life balance is one of the most critical advantages of the hybrid model! Utilize asynchronous communication (buzzword alert!) whenever possible to help your employees succeed.

Encourage Buy-In on the Hybrid Model

In many cases, leadership isn’t yet quite convinced that the hybrid model is an effective way to run the business as a whole. If your leadership team is lagging behind, they may inadvertently punish—or at least cut out—workers who cannot work from the physical office environment. However, the hybrid model has several great advantages for the workplace. Employees who have hybrid options are less likely to feel burnt out. Many of them are more productive than they would be if they were in the office. The hybrid model also allows you to more easily attract and keep the top talent in your field, since you aren’t limited by geographic boundaries. Furthermore, it can help you grow your business while cutting many of the costs associated with an expanding office space, including physical real estate and work stations.

As a manager, you must also encourage your employees to buy into the hybrid model. Some employees (likely those working from home) are already all in. Others, however, may not feel that the hybrid model allows for the same degree of focus and collaboration—which might be part of why they’re so eager to return to the office. Work with your team to develop a solid appreciation for that hybrid model and the employees who choose to stay home so that they can improve their overall connection and ability to function as a team in spite of the distance between them.

Invest in Effective Tools

(Can you feel the sales pitch coming!?)

As part of the hybrid model, you need tools that will help you succeed. If you haven't already invested in high-quality remote tools over the past year, now is the time to step up your game. Make sure that you have the right project management tools, video conferencing tools, and a central information storage location that can be easily accessed by team members when needed. Spoiler alert: 2 out of the 3 of those things are available with Markee!

Change the Way You Measure Expectations

Shifting your measurement of employee performance is one of the most critical steps in creating a successful hybrid work environment. When you work with employees in the office, you can see them working. However, the 9-5 "office job" model is quickly adapting to changing times and changing employee needs--as it should. When you hire hybrid or virtual workers, you hire them to complete a specific task. Sometimes, that does mean "clocking in" virtually and staying behind the desk or attached to a phone for a certain period of time. In many other cases, however, it means completing tasks--and it's critical that you measure employee performance by that task completion, not by how many hours they spend "logged in."

Treat remote workers like the adults they are, or at least pretend to be (we like to think of ourselves as adult-ish at Markee). Provide them with the tools to be successful without insisting that they allow you to track every keystroke and mouse movement. Often, you'll find that employees are able to substantially increase overall productivity as a result.

Shifting to a hybrid work model has become increasingly critical for many businesses. In many industries, the hybrid model is here to stay. Set your team up for success by shifting your expectations, investing in the right tools for your business (cough cough…Markee), and opening the lines of communication so that they can continue to connect with one another.

Want to learn how Markee can help your team go hybrid? Let’s chat! Book your demo today.